Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them and support your customers in real time. You can instantly engage your best leads with targeted messages Personalized reply templates Real Time Analytics User-Friendly with neat UI Support customers inside your web and mobile apps, and by email. A neat & clean, simple-to-use customer management system that helps the business owners to interact with the website visitors, automatically connect them to answers, and even offer new product information. It’s an expensive product but valuable for a B2B SaaS company. The application is easy to set-up and easy. It’s a good option for companies looking to acquire, on-board and support customers through messaging. Intercom is a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email. Pre-built in templates like Travel Agency template, Restaurant template Live Chat Easily integrated and embedded with websites Facebook Messenger Chatbot No Free Plan Creating automated and personalized messages Botsify bot provides push notifications to let the business know if the visitor needs to speak to a human customer service agent Has no Human Fall-Back Option Can send email notification The platform offers several integrations out of the box and works on multiple platforms including facebook messenger and website. Provide Hybrid Chat Platform - Both AI + Human Deeper API Integrations Has Payment-in-chat option Has Menu-in-chat option Suitable for SMEs Drag and Drop Feature with no coding required at all Facebook Messenger & Website Chatbot with Mobile Apps Human Fall-Back Option Free Plan- Yesīotsify helps people create artificial intelligent conversational chatbots without having to code or program. In such cases, it passes the conversation control to a human agent. IntelliTicks offers an AI-powered Chatbot with human fallback support so it works effectively even if the Chatbot isn’t able to answer a customer query. IntelliTicks Chatbot uses natural language processing (NLP) to answer the repeated customer queries instantly without the need of a human agent. IntelliTicks is one of the best chatbot platform available for Shopify E-Commerce Stores and is useful in interacting with the visitors and answering their queries.
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